If you need to have a password reset in a Milestones Professional file, please follow the steps below:

• E-mail the file to support@kidasa.com
• Include the following information in your email:
  • Name of e-mailed Milestones Professional file.
  • Name of the Milestones Professional user requesting the reset.
  • The serial number of the Milestones Professional software used to create the file.
  • The e-mail address to send the file after the password has been reset.
  • The statement: “Our company claims ownership of the file for which the password reset is being requested and accepts all legal and financial responsibility for claims to the contrary”.
• If you just wish to just know the password but cannot email the entire file due to security, then send us the first 50 bytes of the file, and we can reply with what the current password is. Note that no schedule related data is in the first 50 bytes of the file.

KIDASA Software, Inc. will reset the password and return the file to e-mail address in the request.